|Monthly||free||300 Euro||Contact us|
|Civist WordPress Plugin1||✔||✔||✔|
|Supporters||unlimited||≤ 50.000||> 50.000|
|Donations2||10 %||8 %||5 %|
|Export as CSV-File||✔||✔||✔|
|Helpdesk response time3||≤ 48 h||≤ 24 h||≤ 4 h|
Civist is a service of Civist GmbH, Berlin, Germany.
Contract Duration and Termination
The contract is concluded by the registration. With the booking of a plan, the contract between the provider and the customer is deemed for one month. The contract will be renewed implicitly by one month if it is not timely terminated until the expiry of the current payment interval.
A premature termination of the contract, e.g. in case of a termination without notice or withdrawal of the contract, does not entitle to a refund of already paid fees.
Moreover the following terms apply.
The termination without notice for cause shall remain reserved for both parties in the presence of the legal prerequisites. A cause for the provider will exist in particular if the customer is in default of a due payment more than two months. As long as the customer is responsible for the reason for termination, the customer is obligated to pay the agreed payment until the contract would have ended at the earliest in the case of a termination with notice.
Declarations of terminations have to be in text form for effectiveness. The observance of this form is required for the effectiveness of the termination.
Right of Withdrawal for Consumers
Private Individuals are entitled to the right of withdrawal according to the following terms.
The contract declaration can be withdrawn in text form without giving reasons by the customer within 14 days. The term begins after confirming the receipt of the Terms of Service and of the Pricing Terms and Conditions in text form, but not before the conclusion of contract nor before the compliance with the legal information obligation of the provider.
The withdrawal has to be directed to firstname.lastname@example.org or by mail to Civist GmbH, Scharnhorststr. 24, 10115 Berlin, Germany. In order to maintain the withdrawal period, the timely dispatch of the withdrawal is adequate.
The above-mentioned right of withdrawal will not apply if the legal transaction can be attributed to the commercial or professional activity.
All statements of these Pricing Terms and Conditions apply until further notice and in conjunction with the Civist Terms of Service.
- The Civist WordPress Plugin can be installed via the WordPress Search directly. [return]
- The fees for processing the donations will be collected upon payout of the donations. If the service is used by private customers and businesses based in Germany the applicable VAT is included in all fees. In some countries the EU Reverse Charge scheme applies. [return]
- The guaranteed response time applies from Monday through Friday but shall not apply on legal holidays of the federal state of Berlin. [return]
- Civist sends Confirmation-Emails when users sign a petitions, subscribe to a newsletter or donate via SEPA or credit card. The plans “Organisation” and “Custom” enable the use of individual email templates while customers subscribed to the plan “Activist” can not change the templates, nor the contained references to Civist. [return]